Building Sustainable Organizations

Building Sustainable Organizations

For your organization to be sustainable, you need alignment across the entire organization –
you need the right people doing the right things, the right structure and processes in place,
and a clear strategy that all your stakeholders buy into and engage with.
This focus provides senior leaders the freedom to work strategically and ultimately drives
sustainable organizational success.

Building Sustainable Organizations

Building Sustainable Organizations

Building Sustainable Organizations

Building Sustainable Organizations

For your organization to be sustainable, you need alignment across the entire organization – you need the right people doing the right things, the right structure and processes in place, and a clear strategy that all your stakeholders buy into and engage with. This focus provides senior leaders the freedom to work strategically and ultimately drives sustainable organizational success.

Strategic Planning

What is strategic planning?

Whether you need to look to the future as an organization, empower your leadership team to plan for a critical business initiative, or change course as a result of an unexpected event, strategic planning provides a unique opportunity to take a careful look at your organization and what it will take to move to the next level. Effective strategic planning requires you to determine what the future of your organization will look like, to clearly identify what resources will be required to ensure success, and to develop a plan of action to execute on your new priorities.

Recommended if you are struggling to get to clarity about future direction, or you need to challenge your leadership team to think bigger and to solve challenges as a way to improve and grow.

What are the benefits?

  • A shared vision and purpose throughout your organization
  • Leaders who care about your organization just like you do
  • Increased market share and client acquisition
  • Greater employee motivation and success
  • Focused teams with clear direction
  • Stronger customer service and loyalty

How do we work?

  • Pull together the right group of internal stakeholders who can speak to the strategic direction of the organization
  • Serve as catalysts who collaborate and engage with the planning team
  • Facilitate the group through a proven process that results in an actionable plan
  • Help the group get to clarity on the right desired outcomes, identify strengths and challenges, and solve any obstacles
  • Collaboratively create a specific plan that includes vision, mission, values, areas of focus, strategic goals, and actions needed

A sampling of client success stories…

“Springboard brought us together and facilitated conversations that would not have happened without them. They helped us define our vision, mission, and strategy. Springboard showed us the value and metrics of our outcomes on our organization.”
– Co-Founder of a systems engineering government contractor

>> Lupus Foundation of America: Building and Implementing an Integrated Five-Year Strategic Plan

Team and Meeting Facilitation

What is team and meeting facilitation?

Whether you are planning a one-day retreat, have a team that needs help to move forward with a critical business initiative, or want to hold a dynamic all-staff meeting, an outside facilitator can serve as a catalyst to make quick progress and move groups forward. An experienced outside facilitator brings new ideas and best practices to the table, ensures that everyone is actively participating in the right activities, and makes teams more resourceful and productive.

Recommended if you have a high-stakes meeting that must generate action and results, or if your existing meetings or retreats need a shot in the arm.

What are the benefits? 

  • An outside facilitator that allows your senior leaders to participate fully without having to run the meeting
  • Challenge the thinking of the group
  • Collaborative decisions
  • Unbiased perspective to avoid organizational baggage and “yes, sir” head nodding in the meeting
  • Outstanding team building experience even while solving critical organizational challenges
  • Allowing teams the time and space to understand each other’s communication styles and strengths and weaknesses
  • Recalibrated organizational focus, planning, and accountability to results

How do we work?

  • Collaboratively identify your desired outcomes, and then prepare just the right agenda with just the right activities to meet those outcomes
  • Work to identify and gather the right internal stakeholders for the meeting – who needs to be there and why
  • When appropriate, interview a cross-section of stakeholders in advance to uncover common themes, challenges, and/or topics for the meeting
  • Bring proven facilitation techniques, activities, and approaches to decision making, to managing conflict, and to helping the group take action
  • As needed, provide organizational, team, and/or individual assessments to support team building and group decision making
  • Ask probing questions and listen actively, without assumptions or predetermined answers
  • Empower the group to make observable progress and experience results

A sampling of client success stories…

“The two words that come to mind are ‘facilitation expert.’ I can’t say enough about [Springboard]. Getting a read of the room and who is involved in specific sessions. We had 18 sessions on campus and a number of phone sessions, and then the visit back on campus to report out on those results. The [facilitators are] clearly very experienced and skilled.”
– Vice President of a public university

>> University of Northern Colorado: Athletics Action Plan

Employee and Stakeholder Engagement

What is employee and stakeholder engagement?

You have to get the right people involved in any organizational change or new initiative, so that you can both solicit input from them and, by actively engaging them, ensure buy-in and long-term success for the change or initiative. Reaching out to a broad spectrum of both internal and external stakeholders (including employees, customers, suppliers, partners, and your leadership team and/or board) allows you a clear picture of any challenges, opportunities, and insights that you can use to support next steps for your critical initiatives.

Recommended if you have a critical strategic initiative or organizational change that will require buy-in from a broad spectrum of internal and external stakeholders.

What are the benefits?

  • Reduces resistance to a change or upcoming challenge
  • Gathers input from a wider spectrum of people beyond those actively involved in planning for the project
  • Impartial outside facilitator means honest and candid feedback is collected
  • Vehicle for soliciting broad-based feedback early and throughout the change or plan

How do we work?

  • Identify key groups of internal and external stakeholders for outreach
  • Recommend and implement a series of outreach strategies, which could include focus groups, interviews, and/or surveys
  • Use best-in-industry assessments as third-party validations of stakeholder interest and engagement
  • Quickly and impartially gather critical data from large groups of people
  • Share key themes and challenges with leadership and project teams
  • Recommend changes and/or enhancements to the project for better success
  • Prepare communication and implementation plans, and draft communications to enhance stakeholder engagement

A sampling of client success stories…

This national non-profit was experiencing major organizational change inside and out. >> Listen to the CEO describe her success with engaging the staff and board around these changes and important initiatives.

>> GMAC: Engaging Employees in Career Planning and Development

Strategic Planning

What is strategic planning?

Whether you need to look to the future as an organization, empower your leadership team to plan for a critical business initiative, or change course as a result of an unexpected event, strategic planning provides a unique opportunity to take a careful look at your organization and what it will take to move to the next level. Effective strategic planning requires you to determine what the future of your organization will look like, to clearly identify what resources will be required to ensure success, and to develop a plan of action to execute on your new priorities.

Recommended if you are struggling to get to clarity about future direction, or you need to challenge your leadership team to think bigger and to solve challenges as a way to improve and grow.

What are the benefits?

  • A shared vision and purpose throughout your organization
  • Leaders who care about your organization just like you do
  • Increased market share and client acquisition
  • Greater employee motivation and success
  • Focused teams with clear direction
  • Stronger customer service and loyalty

How do we work?

  • Pull together the right group of internal stakeholders who can speak to the strategic direction of the organization
  • Serve as catalysts who collaborate and engage with the planning team
  • Facilitate the group through a proven process that results in an actionable plan
  • Help the group get to clarity on the right desired outcomes, identify strengths and challenges, and solve any obstacles
  • Collaboratively create a specific plan that includes vision, mission, values, areas of focus, strategic goals, and actions needed

A sampling of client success stories…

“Springboard brought us together and facilitated conversations that would not have happened without them. They helped us define our vision, mission, and strategy. Springboard showed us the value and metrics of our outcomes on our organization.”
– Co-Founder of a systems engineering government contractor

>> Lupus Foundation of America: Building and Implementing an Integrated Five-Year Strategic Plan

Team and Meeting Facilitation

What is team and meeting facilitation?

Whether you are planning a one-day retreat, have a team that needs help to move forward with a critical business initiative, or want to hold a dynamic all-staff meeting, an outside facilitator can serve as a catalyst to make quick progress and move groups forward. An experienced outside facilitator brings new ideas and best practices to the table, ensures that everyone is actively participating in the right activities, and makes teams more resourceful and productive.

Recommended if you have a high-stakes meeting that must generate action and results, or if your existing meetings or retreats need a shot in the arm.

What are the benefits? 

  • An outside facilitator that allows your senior leaders to participate fully without having to run the meeting
  • Challenge the thinking of the group
  • Collaborative decisions
  • Unbiased perspective to avoid organizational baggage and “yes, sir” head nodding in the meeting
  • Outstanding team building experience even while solving critical organizational challenges
  • Allowing teams the time and space to understand each other’s communication styles and strengths and weaknesses
  • Recalibrated organizational focus, planning, and accountability to results

How do we work?

  • Collaboratively identify your desired outcomes, and then prepare just the right agenda with just the right activities to meet those outcomes
  • Work to identify and gather the right internal stakeholders for the meeting – who needs to be there and why
  • When appropriate, interview a cross-section of stakeholders in advance to uncover common themes, challenges, and/or topics for the meeting
  • Bring proven facilitation techniques, activities, and approaches to decision making, to managing conflict, and to helping the group take action
  • As needed, provide organizational, team, and/or individual assessments to support team building and group decision making
  • Ask probing questions and listen actively, without assumptions or predetermined answers
  • Empower the group to make observable progress and experience results

A sampling of client success stories…

“The two words that come to mind are ‘facilitation expert.’ I can’t say enough about [Springboard]. Getting a read of the room and who is involved in specific sessions. We had 18 sessions on campus and a number of phone sessions, and then the visit back on campus to report out on those results. The [facilitators are] clearly very experienced and skilled.”
– Vice President of a public university

>> University of Northern Colorado: Athletics Action Plan

Employee and Stakeholder Engagement

What is employee and stakeholder engagement?

You have to get the right people involved in any organizational change or new initiative, so that you can both solicit input from them and, by actively engaging them, ensure buy-in and long-term success for the change or initiative. Reaching out to a broad spectrum of both internal and external stakeholders (including employees, customers, suppliers, partners, and your leadership team and/or board) allows you a clear picture of any challenges, opportunities, and insights that you can use to support next steps for your critical initiatives.

Recommended if you have a critical strategic initiative or organizational change that will require buy-in from a broad spectrum of internal and external stakeholders.

What are the benefits?

  • Reduces resistance to a change or upcoming challenge
  • Gathers input from a wider spectrum of people beyond those actively involved in planning for the project
  • Impartial outside facilitator means honest and candid feedback is collected
  • Vehicle for soliciting broad-based feedback early and throughout the change or plan

How do we work?

  • Identify key groups of internal and external stakeholders for outreach
  • Recommend and implement a series of outreach strategies, which could include focus groups, interviews, and/or surveys
  • Use best-in-industry assessments as third-party validations of stakeholder interest and engagement
  • Quickly and impartially gather critical data from large groups of people
  • Share key themes and challenges with leadership and project teams
  • Recommend changes and/or enhancements to the project for better success
  • Prepare communication and implementation plans, and draft communications to enhance stakeholder engagement

A sampling of client success stories…

This national non-profit was experiencing major organizational change inside and out. >> Listen to the CEO describe her success with engaging the staff and board around these changes and important initiatives.

>> GMAC: Engaging Employees in Career Planning and Development

Process Improvement

What is process improvement?

Organizations often have identified process challenges that inhibit their ability to gain and maintain a competitive edge. When you bring together the right group of internal stakeholders, collaboratively brainstorm the process challenges and potential solutions, and arrive at just the right improvements that empower the organization to create positive change, you increase productivity and achieve organizational objectives.

Recommended if you always seem to be working harder than you need to, and if you know you have outdated or inefficient systems or processes that need attention to be more efficient or effective.

What are the benefits?

  • Increased capacity for the organization
  • Shorter cycle times and/or project completion
  • Improved employee morale
  • Enhanced customer loyalty
  • Greater productivity

How do we work?

  • Facilitate internal stakeholders through a proven, streamlined approach to identify process challenges and collaboratively propose solutions
  • Focus on work cycles, identified variances or inconsistencies, and productivity challenges
  • Enable internal employee teams to validate each step in any process, identify changes needed, and then present a compelling business case and action plan to the leadership team for the improvements recommended
  • Tailor each engagement to each client’s specific needs, and bring our experience and tools to quickly construct new models for operating

A sampling of client success stories…

“In a concrete way, this project has really helped us start to think through in a much more deliberate and thoughtful way how we’re going to do things. We’re learning what the obstacles are and how to plan around those.”
– CEO of an educational institution

>> National Membership Organization: Review of Internal Systems and Efficiencies

Strategic Planning

What is strategic planning?

Whether you need to look to the future as an organization, empower your leadership team to plan for a critical business initiative, or change course as a result of an unexpected event, strategic planning provides a unique opportunity to take a careful look at your organization and what it will take to move to the next level. Effective strategic planning requires you to determine what the future of your organization will look like, to clearly identify what resources will be required to ensure success, and to develop a plan of action to execute on your new priorities.

Recommended if you are struggling to get to clarity about future direction, or you need to challenge your leadership team to think bigger and to solve challenges as a way to improve and grow.

What are the benefits?

  • A shared vision and purpose throughout your organization
  • Leaders who care about your organization just like you do
  • Increased market share and client acquisition
  • Greater employee motivation and success
  • Focused teams with clear direction
  • Stronger customer service and loyalty

How do we work?

  • Pull together the right group of internal stakeholders who can speak to the strategic direction of the organization
  • Serve as catalysts who collaborate and engage with the planning team
  • Facilitate the group through a proven process that results in an actionable plan
  • Help the group get to clarity on the right desired outcomes, identify strengths and challenges, and solve any obstacles
  • Collaboratively create a specific plan that includes vision, mission, values, areas of focus, strategic goals, and actions needed

A sampling of client success stories…

“Springboard brought us together and facilitated conversations that would not have happened without them. They helped us define our vision, mission, and strategy. Springboard showed us the value and metrics of our outcomes on our organization.”
– Co-Founder of a systems engineering government contractor

>> Lupus Foundation of America: Building and Implementing an Integrated Five-Year Strategic Plan

Team and Meeting Facilitation

What is team and meeting facilitation?

Whether you are planning a one-day retreat, have a team that needs help to move forward with a critical business initiative, or want to hold a dynamic all-staff meeting, an outside facilitator can serve as a catalyst to make quick progress and move groups forward. An experienced outside facilitator brings new ideas and best practices to the table, ensures that everyone is actively participating in the right activities, and makes teams more resourceful and productive.

Recommended if you have a high-stakes meeting that must generate action and results, or if your existing meetings or retreats need a shot in the arm.

What are the benefits? 

  • An outside facilitator that allows your senior leaders to participate fully without having to run the meeting
  • Challenge the thinking of the group
  • Collaborative decisions
  • Unbiased perspective to avoid organizational baggage and “yes, sir” head nodding in the meeting
  • Outstanding team building experience even while solving critical organizational challenges
  • Allowing teams the time and space to understand each other’s communication styles and strengths and weaknesses
  • Recalibrated organizational focus, planning, and accountability to results

How do we work?

  • Collaboratively identify your desired outcomes, and then prepare just the right agenda with just the right activities to meet those outcomes
  • Work to identify and gather the right internal stakeholders for the meeting – who needs to be there and why
  • When appropriate, interview a cross-section of stakeholders in advance to uncover common themes, challenges, and/or topics for the meeting
  • Bring proven facilitation techniques, activities, and approaches to decision making, to managing conflict, and to helping the group take action
  • As needed, provide organizational, team, and/or individual assessments to support team building and group decision making
  • Ask probing questions and listen actively, without assumptions or predetermined answers
  • Empower the group to make observable progress and experience results

A sampling of client success stories…

“The two words that come to mind are ‘facilitation expert.’ I can’t say enough about [Springboard]. Getting a read of the room and who is involved in specific sessions. We had 18 sessions on campus and a number of phone sessions, and then the visit back on campus to report out on those results. The [facilitators are] clearly very experienced and skilled.”
– Vice President of a public university

>> University of Northern Colorado: Athletics Action Plan

Employee and Stakeholder Engagement

What is employee and stakeholder engagement?

You have to get the right people involved in any organizational change or new initiative, so that you can both solicit input from them and, by actively engaging them, ensure buy-in and long-term success for the change or initiative. Reaching out to a broad spectrum of both internal and external stakeholders (including employees, customers, suppliers, partners, and your leadership team and/or board) allows you a clear picture of any challenges, opportunities, and insights that you can use to support next steps for your critical initiatives.

Recommended if you have a critical strategic initiative or organizational change that will require buy-in from a broad spectrum of internal and external stakeholders.

What are the benefits?

  • Reduces resistance to a change or upcoming challenge
  • Gathers input from a wider spectrum of people beyond those actively involved in planning for the project
  • Impartial outside facilitator means honest and candid feedback is collected
  • Vehicle for soliciting broad-based feedback early and throughout the change or plan

How do we work?

  • Identify key groups of internal and external stakeholders for outreach
  • Recommend and implement a series of outreach strategies, which could include focus groups, interviews, and/or surveys
  • Use best-in-industry assessments as third-party validations of stakeholder interest and engagement
  • Quickly and impartially gather critical data from large groups of people
  • Share key themes and challenges with leadership and project teams
  • Recommend changes and/or enhancements to the project for better success
  • Prepare communication and implementation plans, and draft communications to enhance stakeholder engagement

A sampling of client success stories…

This national non-profit was experiencing major organizational change inside and out. >> Listen to the CEO describe her success with engaging the staff and board around these changes and important initiatives.

>> GMAC: Engaging Employees in Career Planning and Development

Process Improvement

What is process improvement?

Organizations often have identified process challenges that inhibit their ability to gain and maintain a competitive edge. When you bring together the right group of internal stakeholders, collaboratively brainstorm the process challenges and potential solutions, and arrive at just the right improvements that empower the organization to create positive change, you increase productivity and achieve organizational objectives.

Recommended if you always seem to be working harder than you need to, and if you know you have outdated or inefficient systems or processes that need attention to be more efficient or effective.

What are the benefits?

  • Increased capacity for the organization
  • Shorter cycle times and/or project completion
  • Improved employee morale
  • Enhanced customer loyalty
  • Greater productivity

How do we work?

  • Facilitate internal stakeholders through a proven, streamlined approach to identify process challenges and collaboratively propose solutions
  • Focus on work cycles, identified variances or inconsistencies, and productivity challenges
  • Enable internal employee teams to validate each step in any process, identify changes needed, and then present a compelling business case and action plan to the leadership team for the improvements recommended
  • Tailor each engagement to each client’s specific needs, and bring our experience and tools to quickly construct new models for operating

A sampling of client success stories…

“In a concrete way, this project has really helped us start to think through in a much more deliberate and thoughtful way how we’re going to do things. We’re learning what the obstacles are and how to plan around those.”
– CEO of an educational institution

>> National Membership Organization: Review of Internal Systems and Efficiencies