Client Case Studies
Team Effectiveness and Managing Teams Through Change
An office on Capitol Hill had recently undergone a leadership transition. The team was struggling to work together, to communicate effectively, and to make progress against important new goals. Listen to this audio testimonial from the Deputy Director in that office.
A Process Improvement Case Study
This operational team had a new Vice President, and a charge to evaluate the internal operations of the department from “A to Z,” with a focus on improving communication, imbedding innovation within the department, improving efficiency, and driving toward cross-functional teams. The Review of Internal Systems and Efficiencies (RISE) team knew they needed to move quickly to evaluate their systems and create actionable recommendations for the new VP, but they also needed an outside facilitator who would serve as the catalyst toward action.
Complete Case Study
An Effective Team Leads to Departmental Success
The Springboard team works with several departments of Student Services within the local county school system. In this case study, we tell you the story of one group that was struggling with working together well as a team and collaboratively planning for successful outcomes for their students and community.
Complete Case Study
Management Team Development Process
Each member of this management team reported to a Senior Vice President, and they were accustomed to being “doers” rather than “leaders.” Each manager was a long-standing employee and had been promoted from within to become a Director. They struggled with how to work together as a team and to empower their own direct reports as well.
Complete Case Study
Developing an Effective Sales Team
Listen to this audio clip from an experienced sales manager, describing her experience with Springboard's sales development and coaching for her sales team. This team reached 110% of their sales goals in that year.
How Coaching Led to a New Career
Listen to this audio clip from a mom describing her son's experience with a Springboard coach. She describes his experience, the results and changes in him as a result, and his career changes because of the coaching.
Managing Time and Customers
An employee’s ability to manage their own time and priorities can have a huge impact on their interaction with customers. In this organization, challenges with time management and also the leadership group’s ability to keep their teams productive was having a direct affect on the customer service provided by the staff.
Complete Case Study
Building an Effective Training Program for Critical Accounting Teams
This client approached Springboard in the summer of 2007 to assist the organization in developing a new training program for the accounting teams in athletic offices on college campuses. First, we worked with...
Complete Case Study
Post-Acquisition: Getting Teams to Work Together and Achieve Sales Goals
As a result of multiple acquisitions, this Fortune 100 company brought together four independent businesses under one new strategic business unit. Our challenge was to define the business...
Complete Case Study
Designing Training Collaboratively
This national membership organization had a critical need to develop an effective training workshop to prepare its members for a new certification exam. The stakeholders included the staff, volunteers, and subject matter experts, each with different perspectives and priorities. First, we facilitated a kick-off...
Complete Case Study
Bringing Experienced and Inexperienced Teams Together to Leverage Shared Knowledge
It often happens that sales teams have a variety of expertise within the team, from experienced sales people to brand-new, inexperienced sales people. Why not bring them together in a facilitated session...
Complete Case Study
Can we help you meet your goals?
Find out more about our clients.
|
What Our Clients
Say About Us
"Springboard’s work with our group was exceptional, particularly considering the situation in which we found ourselves. The facilitator was able to guide the group through the strategy development process during a time when the group members didn’t really have the time to do so, and where I don’t think more than 20% of the meetings (if that many) consisted of the entire group. She adapted processes and plans to meet the needs of the group and individual members. I would recommend Springboard to any organization facing a similar set of circumstances and would advocate to have our organization continue using the services."
Springboard strategic planning client
"I realized last week that I’m already starting to live my goals and this was a really exciting revelation for me. It proves the point that if you are talking about them you are starting to live them."
Springboard coaching client
"You did a great job of managing the various personalities and strengths of the group and keeping meetings productive."
Andrew Foose, CEO, Brightline Compliance
"Robyn provides a very effective style of dynamic leadership as a facilitator that stimulates discussion and keeps the agenda on track."
Susan Jurow, Senior Vice President
Professional Development and Communications
National Association of College and University Business Officers
"I can’t thank you enough for all your help. It’s only been a few weeks but I feel like I am being pushed in the right direction and am thinking about how to sell again (which I have needed). Thank you!"
Springboard coaching client
"Thanks for your role in helping us develop a combined plan for our projects. Springboard is a delight to work with and we enjoy your no-nonsense approach that keeps us on track and on time."
Jim Isch, NCAA Senior Vice President of Administration and CFO
"Robyn was a must-have driver for NETg’s professional learning services line of business and is one of the few individuals who have gained my complete trust – in both her strategic thinking and execution. Her commitment and dedication, focus on delivering on internal and external client commitments, and the exceptional quality of her deliverables provided an uber-professional tone for the business unit. She was a pleasure to work with, and I would engage Springboard International in the future without hesitation."
Chris Brenchley, VP Services SBU – Thomson NETg |
